What is the check-in and check-out policy at Melia Castilla?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
Melia Castilla – A Favorite for Families in Madrid
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Key details
About the Hotel
Calle Del Poeta Joan Maragall, 43, Madrid, 28020,
- Near the Gate of Europe
Perfect
9.0
9.5
4.3
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4-star hotel near Santiago Bernabéu Stadium with exclusive The Level services
Amenities & Wellness
The hotel has a seasonal outdoor swimming pool, a fitness center, and a
Dining Options
Rooms & Suites
Rooms are spacious with soundproofing, a pillow menu, and private bathrooms with separate rainfall showers and bathtubs.
Location & Transport
The hotel is a 10-minute walk from Real Madrid's
Business & Family Services
The hotel has an impressive
Highlights
Location: 10-min walk from Santiago Bernabéu Stadium, 200 m from Cuzco Metro
The Level: Exclusive lounge with private breakfast, open bar, daily cocktail
Dining: L'Albufera rice dishes, buffet with 100+ fresh products
Wellness: Seasonal outdoor pool, Thai Rooms Wellness, fitness center
Family: Kids' club, family triple rooms, pet-friendly policies
Business: Convention Center with meeting facilities and catering
“This hotel impresses as a refined choice for business and family stays, offering strategic proximity to both the Santiago Bernabéu Stadium and IFEMA. I particularly note the value of The Level Lounge, promising exclusive services and enhanced comfort. Its spacious rooms and diverse dining further position it as a solid option in Madrid.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Classic Double or Twin Room2 persons26 sq. feet2 Single bedsAir conditioningHeatingroom details
- Deluxe Double Room2 persons26 sq. feet2 Single bedsAir conditioningHeatingroom details
- Family triple room2 persons37 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Show more
Dining Onsite
Melia Castilla offers a delightful array of dining options, showcasing Mediterranean and Spanish flavors with a focus on local ingredients. With settings ranging from family-friendly to modern lounges, guests can indulge in authentic culinary experiences at any time of day.
L'Albufera Restaurant
Mediterranean and Spanish
Ambiance
Family-friendly and traditional, inviting warmth with a touch of classic elegance.
Key Offerings
Savor healthy vegetarian and gluten-free options alongside hearty rice, meat, and fish dishes. A wonderful spot for relaxed lunches with delectable local flavors.
Reservation
No
Lunch: Tuesday to Sunday from 13:00 to 16:00
El Pelícano Restaurante & Lounge Bar
Mediterranean, Spanish, Local, and International
Ambiance
A blend of traditional and modern aesthetics, perfect for casual meals or lively evenings.
Key Offerings
Enjoy a diverse menu for lunch and dinner, paired with expertly crafted cocktails during cocktail hour. The relaxed lounge atmosphere enhances the dining experience.
Reservation
No
Lunch and dinner: Daily from 12:00 to 02:00
The Lobby Cafe
Mediterranean
Ambiance
A cozy and inviting space, perfect for casual gatherings or quiet moments with a coffee.
Key Offerings
Start the day with a hearty buffet featuring over 100 fresh products, ideal for breakfast and brunch, catering especially well to families with children.
Reservation
No
Breakfast, brunch, and lunch: Tuesday to Sunday from 08:00 to 13:00
Melia Castilla Location
Calle Del Poeta Joan Maragall, 43, Madrid, 28020,
Explore Madrid
Experience Madrid
Santiago Bernabeu Stadium
13 minutes' walk
Home of Real Madrid, this iconic stadium offers guided tours showcasing its rich history and impressive architecture.
Centro de Exposiciones Arte Canal
5 minutes' walk
A modern exhibition center featuring rotating art displays and cultural events, ideal for art enthusiasts.
Gate of Europe
9 minutes' walk
A striking architectural landmark featuring inclined towers that houses offices and shops, perfect for photo opportunities.
Biking along Paseo de la Castellana
12 minutes' walk
Enjoy biking along the picturesque Paseo de la Castellana, with bike rentals available nearby for a fun outdoor experience.
Relaxation at nearby parks
7 minutes' walk
Unwind at Jardines de San Fernando, offering peaceful green spaces perfect for walks, picnics, and relaxation.
Gambrinus
2 minutes' walk
Casual dining with a lively atmosphere serving traditional Spanish dishes and fresh seafood. Reservations recommended.
Restaurante Libanes Fairuz
4 minutes' walk
Charming spot offering delicious Lebanese cuisine with vegetarian options. Known for its warm hospitality and vibrant flavors.
Torre Picasso
20 minutes' walk
Known for its stunning views, this venue hosts events and exhibitions, adding to the vibrant nightlife of Madrid.
Live music at local bars
25 minutes' walk
Enjoy live music nights at nearby bars, featuring local talent and a lively atmosphere, perfect for all ages.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 27 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Russian, Arabic
Year renovated:
2012
Number of floors:
15
Number of rooms:
1004
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Lovely decor
Comfortable room
Excellent breakfast
Friendly staff
Cons
Check-in delay
Closed pool
Guest reviewsbased on 692 reviews
Dominic L from United Kingdom
Couple
Deluxe Room Royal Service
3 nights in November 2025
|
Reviewed: January 12, 2026
9.3/10
Really good Stay
comfortable bed renovated bathroom controlled a c friendly staff
The king-size bed in my room provided excellent comfort for resting. The lobby area was very nice with recently renovated bathrooms. The in-room air conditioning was effective and easy to control. The staff acted friendly and professional, offering assistance throughout my stay.
I noticed a slight lack of variety during breakfast. A wider selection of food would be appreciated.
Service
10/10
Staff members were helpful and always available to answer questions. The manager, Emilio, showed amazing kindness and provided a high level of professional service. I found their attentiveness amazing.
Facilities
9/10
The hotel features a well-equipped gym. The location offered convenient access to transportation options. Breakfast provided many choices with good options. I found the variety beneficial.
Location
9/10
The bus stop is within walking distance. This provides direct transport to the city center. This quieter location allowed for a relaxed experience. I was delighted by the nearby convenience.
Rooms
9/10
The room included super comfortable beds. Everything was clean and fully stocked. I found the room spacious. The bathroom was also clean and well-kept.
0 Helpful
|
Bob from United States
Family with children
Premium Room
3 nights in November 2025
|
Reviewed: December 02, 2025
9.3/10
excellent experience
level upgrade spacious room friendly staff
the level upgrade was a highlight. snacks and drinks were available downstairs all day. the room was spacious and had a very comfortable bed. staff members were quite friendly.
Facilities
9/10
the breakfast offered many options and was tasty. the hotel offers connection to rooms which represents a great solution for the family. the metro station is nearby which facilitates movement around the city.
Service
10/10
the staff was helpful and friendly. they were very good too assist with every need. manager emilio demonstrated kindness and professionalism at all times , made a good difference.
Location
9/10
the hotel is near the bus station. the bus goes directly to the city center. the area is quiet and pleasant which is excellent.
Rooms
9/10
the room had a recently renovated bathroom. it also included well functioning room controlled a/c. the rooms were clean and fully stocked .
0 Helpful
|
Matthew from Australia
Couple
Premium Room
3 nights in November 2025
|
Reviewed: November 27, 2025
9/10
Charmed by Hospitality
early check-in complimentary drinks fresh fruit
I found early check-in, and this was a great help. The room have a minibar with several complimentary drinks. The bed was cozy. I especially liked the variety of fresh fruit at breakfast.
0 Helpful
Show more reviews
FAQs
About Melia Castilla
How far is Melia Castilla from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 25 km from Adolfo Suarez Madrid-Barajas Airport, approximately 15 minutes by car.
What dining options are available at Melia Castilla?
On-site dining options include L'Albufera restaurant for Mediterranean cuisine and El Pelicano for casual dining.
Is there a fitness center at Melia Castilla?
Yes, there is a fitness center available for guests.
What nearby attractions can guests visit from Melia Castilla?
Attractions including Santiago Bernabéu Stadium (1 km), IFEMA Exhibition Centre (7 km), and Paseo de la Castellana (0.5 km) are close to the hotel.
Does Melia Castilla have a seasonal pool?
Yes, Melia Castilla features a seasonal outdoor pool.
What amenities are included in the rooms at Melia Castilla?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, and a Nespresso coffee maker.
Does Melia Castilla offer facilities for children?
Yes, the hotel offers a kids' club and provides cribs and high chairs.
What languages do the staff at Melia Castilla speak?
The staff speaks multiple languages, including English and Spanish.
Where can guests enjoy breakfast at Melia Castilla?
Guests can enjoy breakfast in the Salón Cervantes, featuring a buffet with over 100 fresh products.
Is there a bar located within Melia Castilla?
Yes, there is a bar/lounge area available for guests to enjoy drinks and light snacks.
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